There are several reasons why you may see more than one FitX charge:
You purchased an additional product or promotional offer.
You have more than one active subscription associated with different email addresses.
A subscription renewal and a new purchase were processed around the same time.
If you purchased your subscription through the FitX website, you can review your billing history by signing in to the https://start.getfitx.app
If your subscription was purchased through the Apple App Store or Google Play Store, you can review your purchase history directly in your Apple or Google account.
Note: If you believe you’ve been charged incorrectly, please contact our support team and include the email address associated with your subscription, along with a screenshot of the charge if possible. This will help us investigate your request more quickly.
Need more help?
If you have any questions or need additional assistance, feel free to contact our support team at [email protected].